Pangkor Laut Resort – A Tropical Paradise with Room for Improvement
Pros
- Stunning Natural Beauty: The resort is nestled on a small jungle island with breathtaking views of the sea and lush tropical gardens. The sunrise view from our Hill Villa was nothing short of spectacular.
- Excellent Dining Options: The variety of food offered was impressive, especially the breakfast which had different options each day. The seafood at Fisherman’s Cove Restaurant was fresh and delicious.
- Friendly and Helpful Staff: The staff were consistently courteous and attentive, making us feel very welcome. They truly enhanced our stay with their exceptional service.
- Luxurious Spa: The spa treatments were top-notch and incredibly relaxing. We opted for a package treatment and it was the best spa experience we’ve ever had.
- Wildlife and Natural Environment: The resort’s layout respects the natural environment, and it was a delight to see native wildlife such as monkeys and hornbills around the property.
Cons
- Beach Cleanliness: While Emerald Bay is beautiful, there were times when trash was carried in by the current. The staff did their best to clean it, but it was still a slight drawback.
- Inconsistent WiFi: The WiFi connection was weak and sporadic, making it difficult to stay connected at times.
- Room for Improvement in Amenities: The Hill Villa’s balcony and bathtub sliding doors had gaps, which made us uncomfortable. Additionally, there were ants in the room which was a bit of a nuisance.
- Transportation Within the Resort: The shuttle service was helpful, but we often had to wait for it, especially during peak times. Walking around the hilly terrain can be quite challenging.
- Check-In/Check-Out Times: The check-in time is 3 pm, and check-out is at 11 am. This felt a bit unfair, particularly since early check-in was not available even though we arrived early.
Overall Experience
Despite a few minor inconveniences, our stay at Pangkor Laut Resort was memorable and enjoyable. The combination of natural beauty, excellent service, and luxurious amenities makes it a fantastic destination, especially for couples looking for a romantic getaway. We would definitely consider returning in the future.